INFORMATION REGARDING DATA PROTECTION

Jussan Tupa Oy (0210983-6)
Ounastie 140, 99400 Enontekiö
Tel: 040 688 2200
Email: jussantupa@jussantupa.fi
www: www.jussantupa.fi

Petri Niemi
Tel: 040 688 2200
Email: jussantupa@jussantupa.fi

For booking purposes we collect some of your personal
information, such as:
– Name
– Email address
– Telephone number
– Credit/Debit card number, the valid through –
date, security code
The data is used to make bookings, and informing you
about them. Credit/Debit card information is used only
to secure the booking, and to charge for services
ordered.
Based on the law governing accommodation- and
restaurant services, we also collect the following
information from clients staying at the hotel:
– Citizenship
– Finnish social security number, or date of birth
– The names and social security numbers/dates
of birth of accompanying spouses/significant
others, and children
– Address
– Check in- and check out -dates
– Country from which you are entering Finland
– Travel document (passport) number (does not
apply to citizens of Nordic countries)
– The purpose of the trip (voluntary information)
A joint traveler information notification can be made
for passengers partaking in a group travel.
The physical traveller information cards are held for the
period of time required by the law at any given time,
after which they are destroyed.
In addition, we may collect the following information
for customer service purposes:
– All the information regarding the booking
– Information about whether you have
denied/approved the use of your information
for customer service and direct marketing
– Information regarding means of payment,
billing, possible information about delayed
payments
– Information about used services, and purchases
– Information regarding choices, special
requirements, and accessibility
– Other information that is relevant in order to
handle the clientship
– Possible information about feedback and
complaints
– Possible information regarding special diets

Your client information is collected solely for the use of
Hotel-Restaurant Jussan Tupa and Wilderness Centre
Vuollikka. The processing of client information is based
on grounds of legitimate interest, and partly on the
contract formed between you and our company
(bookings,for example)
The data is collected only for booking, invoicing, and
customer service. We do not use your information for
direct marketing if you are a private customer who does
not represent a client company. If you are the contact
person of a client company, we may use your
information for direct marketing, but only if you give us
your consent for that purpose.
We also do not forward your information to third
parties, except when required by the law, or if you have
asked us to book for you third party -services that
require us to forward information.
We may receive information about you from the
following sources:
– From you via telephone, email, or on the spot,
when you make a booking or use our services
– From booking services, such as Booking.com
– From travel agents and tour operators
– From affiliates who book our services on your
behalf
The information of the traveler information card can be
forwarded to the police, or to other authorities as
governed by the law upon request.

Your information is not transferred outside of the EU.

We protect your information from outsiders, whether it
was in electronic or physical form. Access to client
information has been limited, so that it may be
accessed only by people who need the information for
customer service and/or invoicing.
Information received from third parties arrives
encrypted. Any possible physical copies are held in a
locked area.
We can only vouch for the security of the information
sent to us. Third parties, such as Internet booking sites,
are responsible for the information you have given
them. You can find out more about this from the data
protection -page of the service you are using.
Your information is held a maximum of two years from
the end of the year in which you have last been our
customer. After that the information is deleted within
three months.
However, your information may be kept and processed
after said time limit, if it is necessary for purposes such
as handling a complaint. We may also keep storing
some information if it is required by law, such as the
law on book keeping.
The traveller information cards are held for one year as
required by the law. After that they are destroyed.

If you are our client, you have the right to:
– Request access to information regarding
yourself, if they exist.
– Ask for the correction of incorrect information
– Ask for the deletion of information (does not
apply to traveler information cards)
– Object the processing of your information, or to
ask for limited processing
– In some cases to ask for the transfer of your
information to another system
You also have the right to file a complaint to the
governing authority, if you think that we do not abide
to the laws regarding data protection. We hope that in
such cases you would first contact us, so that we can
investigate the matter and make the necessary
corrections to our protocol.